Shipping Policy

HELP IN SHIPPING & DELIVERY

Shipping and Processing
At ACM GLASS, we prioritize timely delivery and customer satisfaction. All orders are processed efficiently to meet the demands of our business-to-business (B2B) partners.

Order Processing

    • Orders placed before noon EST might be processed on the same business day.
    • Orders placed after the cut-off time will be processed the following business day.
    • Typical processing time is [1-3 business days], depending on product availability and order size.

Shipping Methods and Rates

We offer various shipping options to meet your business needs:

  • Standard Shipping: Delivery typically takes [5-9 business days].
  • Expedited Shipping: Delivery within [2-5 business days].
  • Rates vary based on order weight, destination, and shipping method and are calculated at checkout.

Shipping Fees
Shipping costs are calculated based on the destination, order size, and selected shipping method.

International Shipping
We ship internationally to select countries. International orders may be subject to customs fees, duties, and taxes, which are the buyer’s responsibility. Delivery times may vary based on customs processing.

Damaged or Lost Shipments
If your shipment is damaged or lost in transit:

    • Report damaged items within [48 hours] of receiving the shipment with photos of the damage and packaging.
    • For lost shipments, please contact us to initiate a tracking inquiry.

Contact Us
For shipping questions, reach out to our customer support team at [email protected].

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